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23Andme Reviews

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About 23Andme

23andMe is a saliva-based DNA service that provides genetic reports on your ancestry, family history, and health. It helps you connect with your DNA relatives.

The service offers DNA testing with the most comprehensive ancestry breakdown, personalized health insights, and more. It provides detailed, feature-rich information of each region of origin. It includes 3000+ Geographic regions, Automatic Family Tree Builder, 30+ Trait reports, and DNA Relative Finder.

In addition to ancestry information, 23andMe offers Health Reports that help users understand how genetics impact their health. These reports offer Health Predisposition reports, Wellness reports, Carrier Status reports, and FDA-authorized reports.

23andMe uses data and insights gathered from thousands of customers who have consented to participate in their research to develop new reports and features. This makes 23andMe a comprehensive tool for understanding your ancestry and health through your DNA.

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23Andme Customer Reviews (4)

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Shannon Schipperen
Shannon Schipperen
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Jul 15, 2024
Kelli Roybal
Kelli Roybal
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Jul 14, 2024
Mason Hammond
Mason Hammond
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Jul 14, 2024
Bernadette Mandujano
Bernadette Mandujano
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Jul 11, 2024

23Andme Customer’s Q&A

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23Andme Features and Benefits

23andMe offers several key features and benefits:

  • Ancestry Reports: Provides detailed, feature-rich information of each region of origin. It includes 3000+ Geographic regions, Automatic Family Tree Builder, 30+ Trait reports, and DNA Relative Finder.

  • Health Reports: Offers Health Predisposition reports, Wellness reports, Carrier Status reports, and FDA-authorized reports. These reports help users understand how genetics impact their health.

  • Pharmacogenetics Reports: These reports provide insights into how your genetics may influence your body's response to certain medications.

  • Data-Driven Drug Development: 23andMe uses data and insights gathered from thousands of customers who have consented to participate in their research to develop new reports and features.

  • Large Genetic Database: 23andMe boasts a very large genetic database, which makes finding ancestral links much easier for their ancestry service.

  • Strict Privacy Policy: 23andMe has a strict privacy policy for your data and there are no paywalls or hidden fees.

  • Download Raw Data: Users can download raw data from their results.

  • Locates Potential Relatives: 23andMe can locate potential relatives based on your DNA.

  • Easy-to-Understand Graphics: The reports are presented in fun, easy-to-understand graphics.

  • Free Updates: 23andMe offers free updates as testing technology develops.

  • Fast Results: Users typically receive their results in 3-4 weeks.

  • FSA/HSA Eligible: 23andMe tests are FSA/HSA eligible.

These features and benefits make 23andMe a comprehensive tool for understanding your ancestry and health through your DNA.

23Andme Pricing

23andMe offers several services with different pricing levels:

  • Basic Ancestry Service: This service provides ancestry information and costs $99. It includes 3000+ Geographic regions, Automatic Family Tree Builder, 30+ Trait reports, and DNA Relative Finder.

  • Health + Ancestry Service: This service costs $199 and includes everything in the Ancestry Service, plus Health Predisposition reports, Wellness reports, Carrier Status reports, and FDA-authorized reports.

  • 23andMe Premium: This annual membership costs $199 for the first year and renews at $69/year. It includes everything in the Health + Ancestry Service, plus 30+ additional reports including heart health, anxiety, and skin cancer.

  • 23andMe+ Premium: This annual membership costs $229 for the first year and renews at $69/year. It includes everything from the Health + Ancestry kit, plus access to new premium reports and features delivered throughout the year.

Please note that these prices are subject to change and it's always best to check the official website for the most accurate and up-to-date information.

Payment Method

The payment options available on 23andMe are as follows:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • PayPal
  • PayPal Credit
  • Apple Pay
  • Pre-paid credit or gift cards from Visa, MasterCard, or American Express

Please note that only one payment source can be used per order; the entire amount of the purchase must be covered by a single card or PayPal account. Additionally, the billing address provided in the cart must match the address associated with the purchasing card. If using a gift card or pre-paid card, it might be necessary to register the card and set a billing address before completing the 23andMe purchase. The billing address provided in the cart must match the address associated with the purchasing card.

Remember, this information is subject to change and it's always a good idea to check the latest policy on the official website.

23Andme FAQs

FAQ

23Andme Alternatives

Here are the top 10 alternatives to 23andMe:

  1. AncestryDNA: Known for its extensive database and top-notch testing options, it provides access to over 18 million DNA samples and over 20 billion historical records.
  2. MyHeritage: Offers comprehensive and detailed reports about ancestry, distant relatives, and family tree. It is also known for connecting relatives and uncovering answers.
  3. LivingDNA: Focuses on matching ethnicity across major and minor regions, with over 100 sub-regions.
  4. FamilyTreeDNA: Offers exploration of ancient ancestry knowledge.
  5. Nebula Genomics: Allows exploration of genes and genomic variants.
  6. SelfDecode: Known for unlocking personalized health insights.
  7. Orig3n: Provides in-depth personality, lifestyle, health, and ancestry testing.
  8. Gps Origins: Known for showing migratory patterns reaching back thousands of years.
  9. Homedna: Offers a variety of DNA tests for ancestry, health, skincare, and pets.
  10. Tellmegen: Provides information about your ancestry, traits, health risks, and more.

These services offer a variety of features, from ancestry and health reports to connecting with relatives and building family trees. Each has its own strengths and may provide different insights based on their unique databases and methodologies. Always consider your specific needs and preferences when choosing a DNA testing service. Remember, this information is subject to change and it's always a good idea to check the latest policy on the official website.

FAQ

How To Open A 23Andme Account?

To open an account on 23andMe, follow these steps:

  1. Visit the website.
  2. Click on the 'Sign In' button at the top right corner of the homepage.
  3. Click on 'Register Kit'.
  4. Click on 'Create Account'.
  5. Enter first and last name, birthdate, email address, and set a password.
  6. Read and agree to the Terms of Service and Privacy Statement.
  7. Click on 'Register' to create the account.
  8. An email will be sent to the provided email address for confirmation. The account setup is not complete until the email address is confirmed.

Alternatively, one can sign up using a Google or Apple account. If this option is chosen, the information listed on the Google or Apple account - name, birthdate, email address, and password - will be linked to the 23andMe account. It's still necessary to read and agree to the Terms of Service and Privacy Statement before the account is created, but there's no need to confirm the email address before being able to register the kit.

After creating the account, one can register a 23andMe kit using the 14-digit barcode found on the side of the 23andMe sample tube. Once the kit registration process is completed, a profile for the kit will appear within the 23andMe account.

Remember, this information is subject to change and it's always a good idea to check the latest policy on the official website.

FAQ

23Andme Return Policy?

The return and refund policy of 23andMe is as follows:

  • Payments for kits and/or services (including upgrades) are generally non-refundable. There are no refunds or credits for partially used kits and/or services.
  • To request a refund for an unused Personal Genetic Service test kit or unused Chip Upgrade purchased directly from 23andMe, one must notify within thirty (30) days of placing the order in 23andMe’s online store and confirm that the saliva sample has not yet been shipped to the laboratory.
  • The unused genetic test kit must be received within thirty (30) days of the request for refund.
  • Genetic test kits purchased at a conference or event are non-refundable, unless otherwise stated at the point of sale.
  • For genetic test kits purchased in the United States from an authorized third party retailer, the retailer’s refund policy applies.
  • The cost of the genetic test kit can only be refunded by the retailer from which the kit was purchased, and is subject to the retailer’s return and/or refund policy.
  • If a sample fails twice, a refund can be requested via the “Request Refund” link on the homepage of the account.
  • Refunds are processed within 21 business days of confirmation by the Customer Care team that the conditions of the refund have been met.
  • Any refunds provided under this policy will be issued to the same credit card(s) used for the purchase.
  • If the purchasing card cannot be automatically refunded, a reward email will be sent giving the option to redeem a refund in the form of an egift card from a selection of brands available in your region.
  • At the time the refund is requested and it is confirmed that the sample has not already begun to be processed by the laboratory, the saliva collection kit will be invalidated and any sample sent to the laboratory using that kit will not be processed.

Please note that this information is subject to change and it's always a good idea to check the latest policy on the official website.

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